Shipping & Returns
If you have any questions about your order fullfillment time, shipping times, or need additional shipping options, please contact Amazon.
Please refer to Amazon’s shipping methods for your order.
Track Your Package
Shipping information is provided by Amazon.
Order Changes/ Cancellations
Please contact Amazon immediately if any changes are needed for an order, including a cancellation. Once an order has been processed, customers will need to refer to the Amazon Return Policy.
All returns are managed by Amazon. If you have questions about a product you’ve purchased, please contact Etails India via Amazon by clicking here.
Strider Dealers and Franchisee
Once a Strider dealer or franchisee accepts product shipment from a freight forwarder, the dealer/franchisee assumes ownership of the product and is responsible for handling product fulfillment and customer returns.
The 60-Day Money Back Consumer Guarantee policy does not apply to purchases made by Strider dealers or franchisee.
Items purchased through a Strider dealer or franchisee and returned to a Strider Bikes warehouse may be subject to a 25% restocking fee, payable by the dealer or franchisee.